Banza ushake ubufasha bwemejwe
Telefone ibuze cyangwa ukeka ko amakuru yo kwinjira yibwe, menyesha vuba abatanga serivisi z’imari bireba. Ntutegereze kubanza kuzuza uru rutonde.
Inkomoko y’amakuru rusange: BNR — Consumer Protection Booklet, section 2 ↗
- Koresha ikindi gikoresho wizeye cyangwa ujye ahatangirwa serivisi wemeje.
- Menyesha umuyoboro wa telefoni; saba uburyo bwo guhagarika SIM no kuyisimbuza.
- Baza abatanga serivisi bireba uburyo bwo kurinda kwinjira no gusuzuma ibikorwa utazi.
Irinde ubufasha bw’ibinyoma
Ubutumwa buvuga ko telefone yabonetse bushobora kuba bugamije kwiba amakuru. Ntukande ku muyoboro usaba PIN cyangwa OTP; shaka inzira yemejwe wowe ubwawe.
Inkomoko y’amakuru rusange: Bank of Kigali — Security guidance ↗
- Ntugire uwo uha kode yo kwinjira cyangwa kode yo kugarura konti.
- Ku gikoresho wizeye, kurikiza amabwiriza yemewe yo guhindura ijambo ry’ibanga no gusohora ibikoresho utazi.
- Ntukoreshe umuntu utazi ugusaba kwishyura kugira ngo aguhe uburyo bwo kwinjira.
Umaze kubona ubufasha
Andika ibyo wamaze kumenyesha buri mutanga serivisi n’inomero yaguhaye yo gukurikirana ikibazo. Ubonye SIM nshya cyangwa telefone nshya, koresha inzira yemewe yo kugarura serivisi.
- Suzuma ibikorwa utazi kandi ubimenyeshe uwatanze serivisi.
- Emeza ko aderesi ya email na telefoni byo kukugeraho bikiri ibyawe.
- Bika kopi y’ibiganiro n’ibisubizo ahantu hatekanye.
Uru rubuga rutanga ibisobanuro gusa; ntiruhagarika SIM, konti cyangwa ibikorwa by’amafaranga.